Privacy Policy

Astro Audio Visual ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at astroaudiovisual.com or engage with our services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you fill out our contact form, request a quote, or communicate with us, you may voluntarily provide us with personal information, including:

• Name and job title
• Email address
• Phone number
• Company or organization name
• Event details (type, date, location, venue, attendance)
• Service requirements and budget information
• Any additional information you choose to share in messages

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages visited and time spent on each page
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for AV services
• To communicate with you about your event and our services
• To deliver, maintain, and improve our website and services
• To analyze website usage patterns and improve user experience
• To prevent spam, fraud, and abuse of our website
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.

Google Analytics (GA4)

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects data such as pages visited, session duration, traffic sources, and general demographic information. This data is aggregated and anonymized and is used solely to improve our website and marketing efforts.

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. For more information on how Google uses your data, please visit Google's Privacy Policy.

Google reCAPTCHA

Our contact form uses Google reCAPTCHA to protect against spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. The use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our website functionality and business operations. These third-party service providers have their own privacy policies governing how they use your information. Our current third-party services include:

• Google Analytics (GA4) — website analytics and traffic analysis
• Google reCAPTCHA — spam and bot protection
• Google Fonts — web font delivery

We encourage you to review the privacy policies of these third-party services to understand their data practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and associated personal data are retained for the duration of our business relationship and for a reasonable period afterward to respond to follow-up inquiries.

Analytics data collected through Google Analytics is retained according to Google's data retention settings, which we have configured to the standard retention period.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain data collection practices
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so that we can take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: